Below are examples of how the Archways to Opportunity program comes to life around the globe.
“Creating Your Future” is an Archways to Opportunity program supported by the Ministry of Education in Argentina that provides opportunities for skills development for employees of Arcos Dorados, McDonald’s Franchisee in Latin America. This initiative was implemented with Kuepa – an organization dedicated to providing professional and soft skills training in Latin America – and the Global Fairness Initiative – an international nonprofit organization focused on economic development. Since its launch in September 2016, more than 110 employees have participated in the program, and of those, more than 60 have already graduated. This is a two to three-month program that combines online and classroom education in four main areas: guidance for work; technical skills in either hospitality, customer service or computers; personal finances; and math and Spanish.
In the U.S., Archways to Opportunity is designed to help Company-owned and participating Franchisee restaurant employees at their point of need – whether that’s learning English-language skills, getting a high school diploma or moving on to an Associate’s or Bachelor’s degree. It also includes academic advising services to help answer the many questions involved in pursuing educational goals. As of December 2017, we have increased access to education for more than 20,400 Company-owned and participating Franchisee restaurant employees, including 6,100 graduates from our English under the Arches program and over 260 graduates from our high school completion program. In addition, we have provided more than $19 million in tuition assistance in less than three years.
Since 2006, more than 80,000 qualifications have been gained by Company-owned restaurant and participating Franchisee restaurant employees across the U.K. business, and more than 18,500 qualified apprentices have come through the year-long training program. Programs like Skills for Life provide employees with free training to receive qualifications in math and English. So far, more than 22,000 employees have gained math and English qualifications, and 169 managers have gained a foundation degree. It’s because of these opportunities and the fun, sociable work environment that McDonald’s is regularly recognized as one of the best companies to work for in the U.K.
Working with people from all nationalities is a big part of McDonald’s culture. In Germany, new employees have access to a tool called McDeutsch, an online language training tool (available by computer or cell phone) for all levels to help employees improve their German language skills. You can choose between different periods when purchasing a license. The tool can be used as an app at any time and from anywhere. This helps integrate new members into their teams and supports them to most effectively run the restaurant and communicate with guests. It also gives them language skills they can use to progress their careers within McDonald’s or elsewhere.
Together with our Franchisees, we are thrilled to partner with select colleges and universities in Canada to offer educational opportunities to employees of both Company-owned and participating Franchisee restaurants who are interested in pursuing post-secondary education in business programs. Each participating college or university offers course credit into business diploma or business degree programs for individuals who have completed the required McDonald’s management training courses, saving them valuable time and money. This program establishes a new path for restaurant management to earn academic credit through paid work experience and to broaden their career options.
McDonald’s Australia is a registered training organization (RTO) providing nationally accredited training to its employees in the areas of retail, business, barista skills and food safety. As of 2017, we have had over 10,000 employees participate in accredited training and more than 4,300 qualifications issued. McDonald’s has been recognized in several states as finalists in the Australian Training Awards, including the title of Large Employer of the Year 2017 in Western Australia. This recognizes us as one of the top three employers nationally.