Below are examples of how the Archways to Opportunity program comes to life around the globe.
In the U.S., Archways to Opportunity is designed to help Company-owned and participating Franchisee restaurant employees at their point of need – whether that’s learning English-language skills, getting a high school diploma or moving on to an Associate’s or Bachelor’s degree. It also includes academic advising services to help answer the many questions involved in pursuing educational goals. As of March 2019, we have increased access to education for tens of thousands of Company-owned and participating Franchisee restaurant employees, including 6,700 graduates from our English under the Arches program and over 570 graduates from our high school completion program. In addition, we have provided more than $58 million in tuition assistance in four years.
Since 2006, more than 80,000 qualifications have been gained by Company-owned restaurant and participating Franchisee restaurant employees across the U.K. business, and more than 18,500 qualified apprentices have come through the year-long training program. Programs like Skills for Life provide employees with free training to receive qualifications in math and English. So far, more than 22,000 employees have gained math and English qualifications, and 169 managers have gained a foundation degree. It’s because of these opportunities and the fun, sociable work environment that McDonald’s is regularly recognized as one of the best companies to work for in the U.K.
McDonald’s Australia has been a registered training organization (RTO) since 1997, providing nationally recognized training to its employees in the areas of retail, business, barista skills and food safety. As of 2018, we have issued almost 41,000 qualifications. McDonald’s has been recognized consistently both nationally and in each state in the National Training Awards.
Working with people from all nationalities is a big part of McDonald’s culture. In Germany, new employees have access to a tool called McDeutsch, an online language training tool (available by computer or cell phone) for all levels to help employees improve their German language skills. You can choose between different periods when purchasing a license. The tool can be used as an app at any time and from anywhere. This helps integrate new members into their teams and supports them to most effectively run the restaurant and communicate with guests. It also gives them language skills they can use to progress their careers within McDonald’s or elsewhere.
Our presence in 20 countries across Latin America, positions Arcos Dorados as one of the largest employers of young people, aged 16 to 24 years old.
Youth unemployment is one of the most critical issues facing countries in Latin America. Through our Youth Employment initiative, we promote social mobility by providing employment opportunities to young people in Latin America that help them develop valuable customer service and leadership skills that can be applied to a wide range of career paths in the future. Arcos Dorados is implementing this initiative through strategic alliances and by leveraging our trajectory and experience in this field.
In December 2018, at the United Nations, Arcos Dorados was recognized for its practices in supporting employment for people with disabilities. This initiative was promoted in conjunction with the Sao Paulo State’s Office for the rights of disabled persons.
Additionally, throughout various programs such as “Talentos del Futuro”, Arcos Dorados impacted 119 persons who received technical certifications in several fields such as culinary studies and information technology.
More importantly, Arcos Dorados’s partnership with Fundacion Ayrton Senna is expanding significantly and strategically our reach in the market, with thousands of young folks being influenced by the programs offered.
Arcos Dorados’s presence in Mexico is the second largest across Latin America, where t mpacted more than 6000 young people through employment training, as well as participating in the “Jovenes Construyendo el Futuro” program, where the company provides life skills such as financial acumen to help youth face their growing responsibilities as they become active citizens in the society.
Through its partnership with several institutions, Arcos Dorados participated in the “40.000 empleos” initiative, that seeks to create 40.000 new employment opportunities for young Colombians who are facing poverty and vulnerability conditions, transforming and leading inclusion, improving employability, thus supporting social mobility.
Various projects running in the country have impacted more than 1200 young people in Argentina, allowing them to improve life skills, enable them to be better prepared for their first jobs, and even providing vocational orientation to help them decide on the continuation of their education.
Programs such as “Creando tu Futuro” in conjunction with Kuepa and the Citi Foundation, or “Tu Primer Laburo”, “ Empleo Joven” with Forge Foundation & Cimientos are clear examples of the work Arcos Dorados is doing in Latin America to empower the youth population to achieve more in the future, while learning the important soft skills required to enter the professional – work chapter of their lives.
Together with our Franchisees, we are thrilled to partner with select colleges and universities in Canada to offer educational opportunities to employees of both Company-owned and participating Franchisee restaurants who are interested in pursuing post-secondary education in business programs. Each participating college or university offers course credit into business diploma or business degree programs for individuals who have completed the required McDonald’s management training courses, saving them valuable time and money. This program establishes a new path for restaurant management to earn academic credit through paid work experience and to broaden their career options.