November 15, 2021
McDonald’s and DoorDash Announce Long-Term Global Strategic Partnership to Drive Growth of McDelivery
McDonald’s and DoorDash have agreed to a new, long-term global strategic partnership, evolving their existing agreement and providing McDonald’s customers and franchisees with the convenience and value of McDelivery® in markets across the world. McDonald’s and DoorDash’s partnership will support growth to the McDelivery business and advance both companies’ commitment to innovation. As McDonald’s expands customers’ ability to order delivery directly through the McDonald’s app, DoorDash will be a preferred and trusted partner in fulfilling these orders in thousands of McDonald’s restaurants in the U.S. and globally.
Delivery is a significant component of McDonald’s Accelerating the Arches growth strategy to drive the business forward while providing a fast, easy experience for customers. Since the launch of McDelivery five years ago, McDonald’s delivery footprint has grown from 3,000 restaurants to more than 32,000 restaurants across 100 countries through partnerships with both local and global platforms.
As the world’s largest restaurant company, McDonald’s offers partners unique advantages, including an iconic brand, unmatched proximity to customers around the world, demand throughout the day, operational excellence, leading customer acquisition and world-class marketing expertise. DoorDash is the number one food app and the leading last-mile logistics partner in the United States. With DoorDash’s multinational footprint, speed and best-in-class operations this partnership is designed to enhance operations at the restaurant level and create a truly seamless, enjoyable experience for customers. Notably, DoorDash will power delivery orders placed on the McDonald’s app through DoorDash Drive, a white label solution for delivery, to make McDelivery more accessible to customers in the U.S. and around the world.
McDonald’s and DoorDash first teamed up in 2019 and built on their partnership to expand McDelivery across over 13,000 restaurants in the U.S., Canada, and Australia. Today’s announcement takes the partnership one step further, allowing McDonald’s franchisees to reach even more customers around the globe and enabling customers to get their hot, delicious McDonald’s favorites delivered faster and more seamlessly than before.
McDonald’s is the world’s leading global foodservice retailer with nearly 40,000 locations in over 100 countries. 93% of McDonald’s restaurants worldwide are owned and operated by independent local business owners.
DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 7,000 cities across the United States, Canada, Australia and Japan. Founded in 2013, DoorDash enables local businesses to address consumers' expectations of ease and immediacy and thrive in today's convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.