Performance & Reporting

Family eating at McDonald's, smiling

Progress on our goals, initiatives and commitments

Below is a summary highlighting our progress on the goals, initiatives and commitments across our identified Impact Areas. The below progress statements are in summary form. For more information on these statements, including definitions, exclusions, and scope, please follow the accompanying links to each Impact Area page.

 

2020 Responsible Sourcing Performance

We have established the below achievement categories and key to market our progress on our 2020 Responsible Sourcing Goals. We are proud of the progress we have made against our range of ambitious goals. We have achieved or substantially achieved all of these goals and will continue to advance our responsible sourcing of these commodities and more in the future. At our scale and due to extraordinary events of 2020, some data was not collected. We treated missing data as non-compliant to be conservative, but most data available was compliant with goals.

Learn about our progress on our 2020 Responsible sourcing goals video:

Responsible Sourcing Goal Progress Key

 

Table defining terms of the 4 icons showing on the rest of the page: dark green check mark icon equals acheived 100%; light green check mark icon equals substantially achieved (95-99%); yellow arrow icon equals not yet achieved (less than 94.9%); blue arrow icon equals in progress.
Table defining terms of the 4 icons showing on the rest of the page: dark green check mark icon equals acheived 100%; light green check mark icon equals substantially achieved (95-99%); yellow arrow icon equals not yet achieved (less than 94.9%); blue arrow icon equals in progress.

 

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Animal Health & Welfare

Goal: Animal Housing

In the U.S., we’re working with pork suppliers to phase out the use of gestation stalls (small, enclosed pens) for housing pregnant sows by 2022.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

The U.S. pork supply chain is currently tracking at around 50% of our target.

 

Goal: Cage-Free and Free-Range Eggs

The U.S. has a goal of sourcing 100% cage-free eggs by 2025.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

The U.S. egg supply chain is more than 60% cage-free.  Canada sources more than 55% cage-free eggs.

Australia’s egg supply chain is 100% cage-free.

All European markets have used cage-free eggs for the breakfast menu since 2011 (except Belarus, Russia and the Ukraine, which account for approximately 6% of whole eggs in Europe), while France, Germany and the U.K. have achieved a 100% cage-free egg supply chain.

Goal: Chicken Welfare

 

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

Our commitments to sourcing chickens raised with improved welfare outcomes impact more than 70% of our global chicken supply and will be fully implemented on or before 2024.

Learn more on our Animal Health & Welfare page.

 

 

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Climate Action

Goal

By 2030, partner with Franchisees to reduce GHG emissions related to McDonald’s restaurants and offices by 36% from a 2015 base year.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

As of the end of 2020, we have made an 8.5% reduction in our restaurants’ and offices’ absolute emissions from the 2015 baseline. This means approximately 23.6% of our target has been achieved.   

Goal

By 2030, reduce emissions intensity (per metric ton of food and packaging) by 31% across our supply chain from 2015 levels.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

As of the end of 2020, the emissions intensity of our supply chain has decreased by 5.9% from the 2015 baseline. This means we are 19.3% of the way toward our target.

Learn more on our Climate Action page.

 

Community Support

Helping Communities Access the Support They Needed

The McDonald’s global System stepped up to help support communities to meet their basic needs. Additionally, throughout the pandemic, we have partnered with Franchisees, corporate staff and suppliers to serve food in our communities. For example:
 

  • U.S.  – In 2020, McDonald’s and its suppliers in the U.S. donated over 17.4 million pounds of food from suppliers and distribution centers – worth more than $27.2 million – to support local communities during the COVID-19 pandemic. We also offered Thank You Meals to brave healthcare workers and first responders, serving 12 million free meals.
  • Malaysia – Provided around 63,000 McDonald’s meals to healthcare workers all over Malaysia as an appreciation for their courage and commitment during these challenging times.
  • Italy – In addition to donating food and meals to charities and first responders across Italy, McDonald’s, together with RMHC, franchisees and suppliers, donated €1 million to support the treatment of COVID-19 patients at a new hospital in Milan and the “Vittore Buzzi” Children’s Hospital.  

Learn more on our Community Support & Crisis Response, RMHC, and Food Waste & Donations pages.

 

 

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Conserving Forests

Goal

By the end of 2020, eliminate deforestation in supply chains for our beef, chicken (including soy for feed), palm oil, coffee and primary fiber-based guest packaging sourced for McDonald’s restaurants.

Green circle with check mark, indicating "substantially achieved".
Green circle with check mark, indicating "substantially achieved".

Substantially Achieved

As of the end of 2020, 99.6% of our beef, soy sourced for the feed of chicken used in McDonald’s products, palm oil, coffee and fiber used in guest packaging volumes support deforestation-free supply chains.

 

Goal

We are working toward our goal to eliminate deforestation from our global supply chains by the end of 2030.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

Below is our progress on individual priority commodities:
 

  • Beef: 99.4% of beef sourced for McDonald’s restaurants supported deforestation-free supply chains by the end of 2020
  • Soy (for chicken feed): 100% of soy sourced for the feed of chicken used in McDonald’s products supports deforestation-free supply chains globally. We support responsible soy production through the purchase of RTRS credits.
  • Palm Oil: 100% of the palm oil sourced for McDonald’s restaurants and used as an ingredient in McDonald’s products supported the production of sustainable palm oil and deforestation-free supply chains in 2020.
  • Coffee: 98.3% of coffee sourced for McDonald’s restaurants supported deforestation-free supply chains in 2020.
  • Fiber: 99.6% of primary fiber-based guest packaging sourced for McDonald’s restaurants supported deforestation-free supply chains in 2020.
     

Learn more on our Conserving Forests page.

Diversity, Equity & Inclusion

Goal

Representing the diverse communities in which we operate by increasing the diversity of our Leadership:

a. By the end of 2025 McDonald’s expects to increase representation of historically underrepresented groups in leadership roles (Senior Director and above) located in the U.S. to 35%.

b. By the end of 2025 McDonald’s expects to increase representation of women in leadership roles globally (Senior Director and above) to 45%.

c. McDonald’s has an overall goal to reach gender parity globally in leadership roles (Senior Director and above) by the end of 2030.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

a. As of the end of 2020, 29.1% of leadership roles (Senior Director and above) located in the U.S. are held by individuals in historically underrepresented groups.

b & c. As of the end of 2020, 37.4% of leadership roles (Senior Director and above) globally are held by women.
 

Additional Metrics Gender Diversity Representation: Staff Employees

% Women 2018 2019 2020
All Staff % Women 54 54 54
Director+ % Women 38 39 41
Officers % Women 26 28 30

 

Gender Diversity Representation: Company-Owned Restaurant Employees

% Women 2018 2019 2020
All Crew % Women 56 56 56
Shift Manager % Women 61 67 64
Manager % Women 64 68 73


Learn more on our Diversity, Equity & Inclusion page.

 

 

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Food Donations

Our Franchisees, suppliers and distribution centers around the world have always given back to their communities and implemented measures to help avoid food waste. However, throughout the COVID-19 pandemic, and with the guidance of existing and new partners, we have made sure that millions of pounds of stranded food has not gone to waste. Instead, that food has helped to feed people who need it in thousands of local communities around the world.
 

  • U.S. - McDonald’s provided roughly 12 million Thank You Meals in the U.S. to healthcare workers, police officers, firefighters and paramedics who helped keep us safe during the pandemic.
  • South Korea – McDonald’s donated over 8,000 burgers and coffees to janitorial personnel from Seoul Metro through Seoul Volunteer Center in May 2020, and over 50,000 burgers and beverages to firefighters, medical staff, service members, vaccination supporting staff in 2020.
  • Canada – In response to COVID-19, McDonald’s Canada donated over 250,000 pounds of food to food banks and other local charities.
  • Latin America - In Colombia, more than one million units of ingredients (e.g., English muffins) were delivered to the Colombian Association of Food Banks to support the vulnerable population of the cities where we operate


Learn more on our Food Waste & Donation page.

 

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Global Happy Meal Goals

Goal 1: Offer Balanced Meals

By the end of 2022, ensure 50% or more of the Happy Meal Bundle Offerings listed on menus in each market meet McDonald’s Global Happy Meal Nutrition Criteria of less than or equal to: 600 calories, 10% of calories from saturated fat, 650 mg of sodium, 10% of calories from added sugar.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

8 of the 20 major markets met the 2022 goal in 2019, up from 3 markets in 2018.

An average of 43% of Happy Meal Bundles met the Nutrition Criteria across the 20 major markets in 2019.

 

Goal 2: Simplify Ingredients

By the end of 2022, remove artificial flavors and added colors from artificial sources in Happy Meals and reduce artificial preservatives where feasible in Happy Meals without sacrificing the safety, taste, quality or value of our food.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

12 of the 20 major markets met the 2022 goal in early 2020.

 

Goal 3: Be Transparent With Happy Meal Nutrition Information

By the end of 2022, ensure that nutrition information for Happy Meals is available and accessible through all owned websites and mobile apps used for ordering where they exist.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

12 of the 20 major markets met the 2022 goal in Q2 2020, up from 6 markets in Q1 2019.

 

Goal 4: Market Responsibly

By the end of 2022, all Happy Meal bundles advertised to children will meet McDonald’s Global Happy Meal Nutrition Criteria and continue to meet any existing applicable local/regional advertising pledges.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

16 of the 20 major markets met the 2022 goal in 2019.

Additionally, 100% of ads shown to children in 2019 featured water, milk, or juice as the Happy Meal beverage and fruit, vegetables, or dairy as a Happy Meal side.

 

Goal 5: Leverage Innovative Marketing

By the end of 2022, leverage innovative marketing to help increase purchase of foods and beverages that contain recommended food groups in Happy Meals.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

16 of the 20 major markets sold an increased share of Happy Meal items containing recommended food groups in 2019 versus 2018.

Learn more on our Nutrition & Marketing page.

 

 

 

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Packaging & Waste

Goal

By 2025, 100% of guest packaging will come from renewable, recycled or certified sources.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

By the end of 2020, we were approximately 80% of the way towards our goal to source all guest packaging from renewable, recycled or certified sources by 2025.

99.6% of our primary fiber-based guest packaging, was sourced from recycled or certified sources and supported deforestation-free supply chains.

 

Goal

By 2025, recycle guest packaging in 100% of McDonald’s restaurants. We understand that recycling infrastructure varies from city to city and country to country, but we plan to be part of the solution and help influence powerful change.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

By the end of 2020, we offered guests the opportunity to recycle packaging waste in over 25% of restaurants in our 30 largest markets.

In these restaurants, guest packaging is collected in customer-facing recycling bins, or collected for sorting and recycling back of house or off-site.

In regions where infrastructure is more robust, we see greater progress toward our goal. For example, on average, just under 70% of our restaurants in McDonald’s largest European markets are already providing recycling for guest packaging.

 

Goal

By 2025, we will have removed all added fluorinated compounds from our guest packaging.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

By the end of 2020, less than 7.5% of our guest packaging items still contained added fluorinated compounds.  For these items, we continue our work to find and apply alternative coating materials that offer the right grease-resistant barriers.

Learn more on our Packaging & Waste page.

 

Responsible Antibiotic Use

Goal

Eliminate the use of antibiotics defined by the World Health Organization (WHO) as Highest Priority Critically Important Antibiotics (HPCIA) to human medicine – as defined by the WHO- from all chicken served by 2027.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

HPCIA use has been eliminated in the following McDonald’s markets: Australia, Brazil, Canada, Europe, Japan, South Korea and the United States. China will comply on or before 2027.

 

Goal

In collaboration with our suppliers, producers and farmer partners, we will reduce the overall use of medically important antibiotics – as defined by the WHO – in our beef supply chain.

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

Pilots have been established in each of our top 10 beef sourcing countries, representing differing geographies and rearing practices covering commercial feedlots, small producers and dairies.

Learn more on our Responsible Antibiotic Use page.

 

 

 

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Responsible Sourcing

 

 

Goal: Fish

By the end of 2020, all of the wild-caught fish sourced for use in McDonald’s products to come from verified sustainable sources.

Green circle with check mark, indicating "substantially achieved".
Green circle with check mark, indicating "substantially achieved".

Substantially Achieved

98.7% of the fish sourced for Filet-O-Fish came from sustainably managed wild-caught fisheries, assessed and verified annually against the McDonald’s Sustainable Fisheries Standard by the Sustainable Fisheries Partnership. Our Filet-o-Fish sandwiches represent more than 97% of the fish we used by weight in 2020.

 

Goal: Beef

By the end of 2020, we will source a portion of our beef from suppliers participating in sustainability programs aligned with the Global Roundtable for Sustainable Beef (GRSB) Principles and Criteria and that meet McDonald’s requirements in 10 of our top beef sourcing countries globally.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

We sourced beef from sustainability programs aligned with the Global Roundtable for Sustainable Beef (GRSB) principles and criteria and that meet McDonald’s requirements in 10 out of 10 of the beef sourcing countries in scope of the goal.

 

Goal: Palm Oil

By the end of 2020, all of the palm oil sourced for McDonald’s restaurants and used as ingredients in McDonald’s products, will support sustainable production and deforestation-free supply chains.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

100% of the palm oil used in McDonald’s restaurants and as ingredients in McDonald’s products supports the production of sustainable palm oil and deforestation-free supply chains.  

 

Goal: Soy for Chicken Feed

By the end of 2020, all soy sourced for the feed of chicken used in McDonald’s products will support deforestation-free supply chains.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

100% of soy sourced for the feed of chicken used in McDonald’s products supports deforestation-free supply chains globally. In Europe, 100% of soy sourced for the feed of chicken used for McDonald’s products supports the responsible production of soy. Of this, 16.9% has received physical ProTerra certification and 83.1% is covered by Roundtable on Responsible Soy (RTRS) credits.

 

Goal: Coffee

By the end of 2020, all coffee sourced for McDonald’s restaurants will be sustainably sourced.

Green circle with check mark, indicating "substantially achieved".
Green circle with check mark, indicating "substantially achieved".

Substantially Achieved

98.1% of our ground and whole bean coffee was sustainably sourced in 2020.

 

Goal: Fiber

By the end of 2020, all primary fiber-based guest packaging sourced for McDonald’s restaurants will come from recycled or certified sources and support deforestation-free supply chains.

Green circle with check mark, indicating "substantially achieved".
Green circle with check mark, indicating "substantially achieved".

Substantially Achieved

99.6% of our primary fiber-based guest packaging was sourced from recycled or certified sources and supported deforestation-free supply chains in 2020.

Learn more on our Responsible Sourcing page.

 

 

Ronald McDonald House Charities

In 2020, RMHC provided over 1.4 million overnight stays in Ronald McDonald House® and Ronald McDonald Family Room® programs, saving families more than $443 million in meal and lodging costs alone.

Additionally, the McDonald’s global community of suppliers and Franchisees also rallied together to help RMHC in all-new ways. These are just a few of the many efforts made:
 

  • Italy – McDonald’s Italy and RMHC® Italy each donated €500,000. The €1 million funding went toward the construction of a temporary hospital to treat COVID-19 patients in Milan.
  • Romania – When families with sick children were not using Ronald McDonald House® during the pandemic, RMHC® Romania (with McDonald’s support) opened their House doors and kitchens to frontline workers, offering a place to rest and eat, any time they needed.
  • The Philippines – RMHC® Philippines and McDonald’s Philippines launched “Kindness Kitchens” to feed frontline workers and the communities most impacted by the virus.
  • Ukraine – McDonald’s donated money to RMHC® Ukraine to purchase personal protective equipment (PPE) for 21 hospitals serving Ukrainian children affected by the coronavirus.
  • France – McDonald’s supplier Diversey used its expertise to help develop much-needed cleaning protocols for the Ronald McDonald House® and Ronald McDonald Family Room programs in France. Global logistics provider Martin Brower donated 20,000 face masks to our facilities throughout France as well as many other parts of the world.


Learn more on our Ronald McDonald House Charities® page.

 

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Sustainable Agriculture & Beef

Goal 1: Accelerate Industry Progress

By the end of 2020, source a portion of our beef from suppliers participating in sustainability programs aligned with the Global Roundtable of Sustainable Beef (GRSB) Principles and Criteria and that meet McDonald’s requirements in 10 of our top beef sourcing countries globally.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

We sourced beef from sustainability programs aligned with the GRSB principles and criteria and met McDonald’s requirements in 10 out of 10 of the beef sourcing countries in scope of the goal by the end of 2020.

 

Goal 2: Share Knowledge and Tools

By the end of 2020, engage with local farmers through farmer outreach projects to help develop and share best practices related to our Priority Impact Areas.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

10 of our top 10 beef sourcing countries are supporting or sponsoring beef producer sustainability groups, tools or programs that support the wider adoption of best practices or measure sustainability performance by the end of 2020.

 

Goal 3: Promote Flagship Farmers

By the end of 2020, select and showcase McDonald’s Flagship Farmers to demonstrate leading best practices related to key sustainability impact areas.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

All of our top 10 beef sourcing countries recognized one or more beef producers as Flagship Farmers to work with peers and share their industry-leading practices by the end of 2020.

 

Goal 4: Pioneer New Practices

By the end of 2020, set up McDonald’s Progressive Farm Partnerships to trial and discover new practices related to our Priority Impact Areas in 10 of our top beef sourcing countries globally.

Dark green circle with check mark, indicating "achieved".
Dark green circle with check mark, indicating "achieved".

Achieved

All of our top 10 beef sourcing countries recognized one or more beef producers as Flagship Farmers to work with peers and share their industry-leading practices by the end of 2020.

 

Goal 5: Conserve Forests

By the end of 2020, all the beef sourced for McDonald’s restaurants would support deforestation-free supply chains

Green circle with check mark, indicating "substantially achieved".
Green circle with check mark, indicating "substantially achieved".

Substantially Achieved

99.4% of the beef sourced for McDonald’s restaurants supported deforestation-free supply chains by the end of 2020.

Learn more on our Sustainable Agriculture & Beef page.

 

 

 

Skills & Education

Goal

By 2025, reduce barriers to employment for 2 million young people. 

Blue circle with arrow pointing right, indicating "in progress".
Blue circle with arrow pointing right, indicating "in progress".

In Progress

Since July 2018, approximately 1,000,000 young people participated in training programs and/or have been hired in McDonald’s or participating Franchisee restaurants.

Learn more on our Skills & Education page.

 

 

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Past ESG Reports

2019-2020 Purpose & Impact Summary Report (PDF - 2.7 MB)

2019-2020 Progress Highlights (PDF – 869 KB)

2019 SASB Index (PDF – 123 KB)

2019 ESG Reporting Website Archive (PDF –MB)

2018 ESG Reporting Website Archive (PDF – 1.7 MB)

2017 ESG Reporting Website Archive (PDF – 2.2 MB)

2016 ESG Reporting Website Archive (PDF – 2.4 MB)

 

CDP Responses

2020 CDP Climate Change (PDF – 552 KB)

2020 CDP Forests (PDF – 521 KB)

2019 CDP Climate Change (PDF – 520 KB)

2019 CDP Forests (PDF – 441 KB)

2018 CDP Climate Change (PDF – 521 KB)

2018 CDP Forests (PDF – 426 KB)

2017 CDP Climate Change (PDF – 1.3 MB)

2017 CDP Forests (PDF – 1.1 MB)

 

Key Definitions
 

  • McDonald's: Our global brand, unless specified otherwise
  • We/The Company: McDonald’s Corporation and its majority-owned subsidiaries worldwide
  • The System: The Company, its Franchisees and suppliers are collectively referred to as the “System”; Also known as McDonald’s “three-legged stool”
  • Franchisees: Collective group of independent individuals and entities owning and operating McDonald’s restaurants under one of the following structures – conventional franchise, developmental license or affiliate; for more information, please see the Company’s Annual Report
  • McDonald’s restaurants/Restaurants: Includes restaurants owned by the Company and its Franchisees
 

 

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