March 23, 2020
Supporting America’s Truck Drivers
As the world continues to address the quickly changing landscape, we are in this together with you, our valued friends in the trucking and transportation industry. Thank you for everything you are doing to keep essential parts of our economy going. We wanted to personally reach out to you and let you know that, to support you in this effort, McDonald’s restaurants are doing their best to remain open to provide hot meals to our customers and employees, as long as local, state, and federal governments continue to allow us to do so.
Due to local regulations and unprecedented business conditions, the majority of our locations are limited to Drive-Thru, Take Out and McDelivery. Our guests are welcome to join us inside the restaurant and take their meal with them. However, at some locations, only Drive-Thru and McDelivery are available. We realize that you can’t bring your rig through the Drive-Thru and for safety reasons, we cannot accept walk up orders at the Drive-Thru window. We recommend you follow these steps to order your favorite McDonald’s menu items:
- Use McDonald’s Mobile Order & Pay app, when you arrive at the restaurant
- Select Curbside Service and walk to the designated Trucker curbside sign on the sidewalk outside our designated door
- Complete your order by entering the appropriate Trucker curbside number and we’ll bring your order to you at the designated door as soon as it’s ready!
If you haven’t used the app before, you’ll love it! Beyond making it possible for you to order at this time, you can get the latest deals, place your order ahead of time and select the curbside option. You can also save your favorite orders and re-order at the click of the button, saving you valuable time. Drivers can download the app via from Apple iTunes or the Android Play Store or scan the QR code here. Feel free to pass this information to your friends and co-workers.
Thank you again for all you’re doing during this uncertain time. Know that we’re doing everything we can to be there for you as long as we can. We’re in this together.
Senior Vice President, Operations, McDonald’s USA