Glovo and McDonald’s Join Forces with New Global Strategic Partnership for Improved Customer Experience
May 09, 2023
McDonald’s and Glovo have agreed to a new, long-term global strategic partnership that will evolve their existing agreement to provide consumers and McDonald’s franchisees with the convenience and value of McDelivery through the Glovo platform across the world.
The partnership will strengthen the companies’ relationship in Glovo’s core markets, increasing choice and selection on the platform for consumers, and enhancing the consumer experience when using the Glovo platform to order McDelivery. Additionally, this partnership showcases Glovo and McDonald’s commitment to providing and continuing to evolve what a seamless customer experience means for customers.
Delivery is a significant component of McDonald’s Accelerating the Arches growth strategy to drive the business forward while providing a fast, easy experience for customers. Since the launch of McDelivery, McDonald’s delivery footprint has grown from 3,000 restaurants to more than 35,000 restaurants across nearly 100 markets through partnerships with both local and global platforms.
Rodrigo Alier, Executive Director Partners & Brands at Glovo:
“This new global partnership is the next big step with our long-time partner, McDonald’s, in Glovo’s core markets. Glovo’s strategy is to become the best digital ally for restaurants, enabling new opportunities to keep growing the market together, and we look forward to providing a seamless experience for customers when they choose us for their McDonald’s favorites.”
Glovo operates in 25 countries around the globe and +1,500 cities. With technology at the core of Glovo’s business, the company is committed to creating innovative solutions by connecting customers, businesses and couriers.
As the world’s largest restaurant company, McDonald’s offers partners unique advantages, including an iconic brand, unmatched proximity to customers around the world, demand throughout the day, operational excellence and world-class marketing expertise.
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners.
Glovo is a pioneering multi-category app connecting customers, businesses and couriers, offering on-demand services from local restaurants, grocers and supermarkets, and high street retail stores. Glovo’s vision is to give everyone easy access to everything within their city, so that our users can enjoy what they want, when they want, where they want. Founded in 2015 in Barcelona, it operates across 25 countries in Europe, Central Asia and Africa.
For more information about Glovo, please visit: https://about.glovoapp.com/en/.
This press release contains certain forward-looking statements, which reflect expectations regarding future events and operating performance. Forward-looking statements involve a number of risks and uncertainties. Certain factors that could cause actual results to differ materially from expectations are detailed in McDonald’s filings with the U.S. Securities and Exchange Commission. Forward-looking statements speak only as of the date they are made, and neither McDonald’s nor Glovo undertakes any obligation to update such forward-looking statements except as may otherwise be required by law.