Our Customers Spread Kindness and Joy in the Midst of the Pandemic

April 13, 2020

We may be living in uncertain times, but our customers continue to find ways to inspire us every day. Over the last few weeks, they have gone above and beyond to spread smiles and show encouragement for each other and our #McFamily.

They’re finding ways to celebrate joyful moments.
While March 21 wasn’t the big wedding day Abbey and Dane Mansfield had originally planned, the couple made the most out of their situation. Adjusting their plans to meet current health mandates, Abbey and Dane decided to cancel the reception but move forward with the ceremony. After officially tying the knot in front of a small group of immediate family, the Mansfields and their guests went to Owner/Operators Jonathan and Jessica Lewis’ McDonald’s in Ada, Ohio, to celebrate with McFlurry desserts and sweet treats to-go. The couple enjoyed their first dessert as husband and wife along the outdoor patio. We’re honored they chose McDonald’s to be part of their special day. Cheers, Abbey and Dane!

Wedding photo of rings with McDonald's cups

They’re fostering a spirit of giving and generosity.
Eight crew members working at Owner/Operator Debbie Wright’s restaurant in Dayton, Ohio were speechless when a customer walked in one morning and gifted them each $100 as a gesture of appreciation for their work to provide normalcy and support during these tough times.

While completing a seemingly routine drive-thru transaction at Owner/Operator’s Arminda and Anthony Grissett’s restaurant in Arlington, Texas, crew member Freda Umoho received toiletries from a generous customer. Freda said the small gift “made her day," demonstrating how these spontaneous acts of kindness can make a big difference.

Crew member Freda Umoho received toiletries

They’re creating a sense of community by showing gratitude and appreciation in creative ways.
Indiana and Ohio Owner/Operators Jason Monfort and Stacy Vorhees couldn’t help but smile when they read a thank you note they received in the mail from a community member who took time to handwrite her appreciation for the crew.

Thank you note card in by a customer

At one of Owner/Operator Laurie Glaser-Swift’s restaurants in Houston, Texas, the staff received a big thank you from a little McDonald’s guest - a beautiful drawing that reads “stay strong and stay healthy.” The team is touched by the support they’re receiving from community members of all ages.

One creative customer at Owner/Operator Grant Groen’s restaurant in Hebron, Ky., expressed her appreciation for the crew’s commitment to serve as an unwavering source of support for the community by writing a poem titled “The Golden Arches.” The poem recognizes the ways the #McFamily spreads joy, as it reads, “Under the golden arches there are many golden hearts, working to bring happiness as each new morning starts.”

We’re so grateful for the way our customers are spreading smiles when people need it most.

About McDonald’s Corp. U.S. COVID-19 Relief Efforts
McDonald’s approach to challenging situations is guided by our belief that we are all in this together, and our system has come together in extraordinary ways to help each other, our customers and the communities we serve. In the U.S. we remain committed to leading by example as an organization, which is why we’ve donated $3.1 million in food to support local communities, made commitments to support truck drivers across the country, donated 1 million masks to Chicago and the state of Illinois and donated $1 Million to the Illinois COVID-19 Response Fund to ensure non-profits in our home state have the supplies they need during this time. McDonald’s has always been a home base for our communities, and we’re proud to provide calm and comfort to them during this crisis. We are here to serve.

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